Frequently Asked Questions
Everything you need to know about Gateway Disc Sports products, shipping, and more.
What makes Gateway's 'Wizard' putter different from others on the market?
The Wizard is our flagship putter, renowned for its consistent flight path and exceptional grip. It is a stable-to-overstable workhorse that holds its line even in windy conditions, making it one of the most popular discs in the history of the sport.
How do I choose the right plastic blend for my playing style?
We offer a variety of blends ranging from our firm 'Evolution' premium plastic to our famous 'SSS' (Super Stupid Soft) and 'Eraser' blends. If you prefer a stiff feel with high durability, go with Evolution; if you want maximum chain-grabbing stickiness for putting, we recommend our softer S-series blends.
How long does shipping take and do you offer international delivery?
Domestic orders typically process within 1-2 business days and arrive within 3-7 days via USPS or UPS. Yes, we do ship internationally; shipping rates and delivery times for global orders are calculated at checkout based on destination and weight.
What is your return policy for discs and equipment?
We accept returns on unused items in their original condition within 30 days of purchase. Please note that discs that have been thrown, inked (marked with a name/number), or damaged cannot be returned for a refund.
Can I request specific weights or colors for my order?
While our inventory fluctuates, you can leave a note in the 'Order Comments' section at checkout with your preferred weight range and color. Our warehouse team will do their best to match your request based on current stock.
Do you offer custom hot-stamping for clubs or tournaments?
Absolutely! Gateway Disc Sports is a leader in custom disc production. We offer custom hot-stamping for tournament players packs, corporate events, and disc golf clubs with low minimum order requirements.